FAQ

Who is Notting Hill Devices (NHD)?

NHD was established in 2016. It was created as subsidiary of, and a dedicated hardware provider to, early stage medical technology company, 4Dx. Its launch came after several years of development work at 4Dx and world-class education institution, Monash University.

The company’s overarching objective is to assist in respiratory science by providing new tools allowing for novel research. It aims to do this by developing pulmonary research hardware by respiratory researchers for respiratory researchers.

How is NHD related to 4Dx?

NHD was established in 2016. It was created as subsidiary of, and a dedicated hardware provider to, early stage medical technology company, 4Dx. Its launch came after several years of development work at 4Dx and world-class education institution, Monash University.

Where does NHD manufacture its products?

Melbourne-based, NHD manufactures its devices in the Australian state of Victoria and has tested them in Australia, the United States and Japan. The organisation has already developed a record of successful delivery to collaborators throughout Australia and North America.

How do I get a quote or order a NHD product?

To get a quote or order a NHD product, please contact our Head Office by mail/phone or email:

Level 5 /468 St Kilda Road Melbourne, Vic 3004

+61 3 9545 5940

info@nottinghilldevices.com

Where are NHD offices?

NHD has two offices:

Australia

St Kilda Road
Melbourne, Victoria
3004

United States

Russell Ranch Rd
Westlake Village, Ca 91362

How can I get a product demonstration?

To get arrange a NHD product demonstration, please contact our Head Office by mail/phone or email:

Level 5 /468 St Kilda Road Melbourne, Vic 3004

+61 3 9545 5940

info@nottinghilldevices.com

Does NHD have demonstration / evaluation units for your small animal ventilator?

NHD does have evaluation units for its Small Animal Ventilator. To get order a demonstration unit, please contact our Head Office by mail/phone or email:

Level 5 /468 St Kilda Road Melbourne, Vic 3004

+61 3 9545 5940

info@nottinghilldevices.com

Where does NHD ship to?

NHD ships worldwide.

What warranty does NHD offer?

All NHD hardware is covered by a one-year parts and labour warranty.

Can I get extended support for a NHD product?

NHD provides subscription packages and extended warranty coverage which offers peace of mind to ensure your research will not be interrupted and your equipment will continue to operate at its optimal performance.

How do I access NHD technical support?

Our customer support team makes every effort to provide accurate, qualified responses to your questions as rapidly as possible. We respond via phone, video conference and/or email to inquiries related to hardware, software, trouble-shooting and more.

To book one of the technicians to inspect/quote on the repair, contact NHD – Level 5, 468 St Kilda Road, Melbourne 3004 via:

Our support email – support@nottinghilldevices.com

Our office phone number: +61 3 9545 5940 during business hours: 9am to 5pm Monday to Friday AEST.